FAQs

HOW SHOULD I CHOOSE AN HVAC CONTRACTOR?

Qualified contractors are licensed, bonded and insured. They commit to rigorous training programs for their service technicians. You can have a high degree of confidence that they have the required “know-how” and experience to get the job done. They are members in good standing with the Better Business Bureau and the Arizona Registrar of Contractors.

SOMETIMES MY HEAT PUMP MAKES A “WHOOSHING” SOUND AND I FEEL COOL AIR COMING FROM THE SUPPLY REGISTERS. IS THAT NORMAL?

Yes. During the cold weather months, frost will accumulate on the outdoor coil. This will cause the heat pump to go into a defrost cycle anywhere from 1-10 minutes, depending on the amount of ice on the coil. The system will return to the heating mode once the ice is gone.

DURING THE HEATING SEASON, MY HEAT PUMP DELIVERS WARM AIR, BUT NOT HOT AIR, AND WILL OPERATE FOR LONG PERIODS OF TIME. IS THAT NORMAL?

Yes, this is normal. A heat pump generally produces air that is 80°, which is considered warm, and will heat the house evenly. However, 80° may feel cool to your hand, which is usually closer to 90°.

Heating Repair

We understand that any kind of a problem with the heating system in the winter is ought to be fixed immediately!
Overall we provide heating services such as repairs, maintenance, replacements and installations.

WHY ARE HUMIDIFIERS USED MORE IN HEATING THAN COOLING?

When cool outdoor air enters a home it tends to dry out as it warms up, which increases the static electricity in the home and causes sinus problems. Adding a humidifier with help to add moisture back into the air and limit sinus problems. In the summer, even with outdoor relative humidity hovering around the single digits, the humidity in your home tends to be around 40%. The average comfort range for relative humidity in a home is from 35 to 45%.